FAQ - Frequently asked questions
Here you will find answers to the most frequently asked questions about our products and services.
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- Contact
- Sitemap
- Delivery time
- Returns/exchange
- FAQ - Frequently asked questions
- How can I contact you?
- How can I place an order?
- How can I pay for my order?
- Which shipping company do you ship with?
- Is there a tracking number?
- My ordered goods don't fit or I don't like them. How can I return this?
- Can I exchange items?
- My package was not delivered and came back to you. What happens next?
- Can I exchange items?
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Hotline: +49 (0) 7195 5874-22
If you have any questions about the ordering process, your order or the returns process, please contact us using our contact form or by telephone. We're here to help.
| Monday: | 10:00 a.m. to 4:00 p.m |
| Tuesday: | 10:00 a.m. to 4:00 p.m |
| Wednesday: | 10:00 a.m. to 4:00 p.m |
| Thursday: | 10:00 a.m. to 4:00 p.m |
| Friday: | 10:00 a.m. to 4:00 p.m |
Payment methods
All prices incl. VAT. plus shipping and handling. The crossed out prices correspond to the price at Protrade Integra GmbH.
© 2026 Protrade Integra GmbH • Alle Rechte vorbehalten
modified eCommerce Shopsoftware © 2009-2026 • Webdesign ProTrade Integra gemeinnützige GmbH • Umsetzung & Programmierung Rehm Webdesign
© 2026 Protrade Integra GmbH • Alle Rechte vorbehalten
modified eCommerce Shopsoftware © 2009-2026 • Webdesign ProTrade Integra gemeinnützige GmbH • Umsetzung & Programmierung Rehm Webdesign